Meet the Consultants
BTU Consultants’ Owner/Members has over 60 combined years of experience reducing telecommunications and utility costs for companies of all sizes.
Janice Baugh-Kloppe, CCNT
Lori Thompson, TPM
Janice Baugh-Kloppe, CCNT
TEM, UEM and Bill Monitoring/Problem Resolution
Janice is a Member of BTU Consultants, LLC. She provides a wide variety of telecommunication and utility consulting services for clients. These services include: Telecommunications Expense Management (TEM) programs, Utility Expense Management (UEM) programs, Long Distance Evaluations and Request for Proposal (RFP) processes, Audit of Physical Network Inventories, Wireless Analysis and Solutions, Ongoing Telemanagement, Implementation of Client-Accepted Recommendations, Coordination of Physical Conversions, Contract Negotiations and Project Supervision through Implementation and Final Acceptance.
Janice has over eighteen years of experience with clients who span all areas of the marketplace including educational organizations, general business markets, manufacturers, retail, hospitals, tenant dwelling companies, and non-profit organizations. Her past clients range in scope from single-site facilities to multi-location entities with locations that span the globe.
Janice has worked with hundreds of clients saving them millions of dollars per year with an average savings of 35% of their telecommunications spend.
Janice is a member in good standing of the Society of Telecommunications Consultants (STC). She keeps current with the changes in the telecom industry through educational programs, seminars, workshops, white papers and networking. Janice has earned her Certification in Converged Network Technologies (CCNT).
- Project Manager, telecommunications expense management for real estate company; 67 sites, on-time, savings in excess of $310,000.
- Consultant and Project Manager for expense reduction project for International manufacturer with multiple sites. Conducted complete evaluation of current environment, analyzed telecommunications bills and contracts, developed, distributed and analyzed RFP and responses, managed implementation of changes, continued to monitor bills for accuracy. Project on time; savings over $2.7million.
- Consultant and Project Manager for client with 60 retail locations. Analyzed bills and contracts, created, distributed and evaluated RFP and responses; managed implementation of recommendations; monitored bills for accuracy. Project on time; savings over $35,800.
- Consultant for expense reduction project for major law firm. Analyzed long distance expenses, created, distributed and evaluated RFP and vendor responses. Project on time; savings over $ 410,000.
Lori Thompson, TPM
Lori is a Member of BTU Consultants, LLC. She has provided a wide variety of telecommunication consulting services for clients including telephone system design and evaluation studies, strategic plans, Requests For Proposals, vendor proposal analysis, network design, project management, audit and analysis Cost-Reduction Programs, business relocation and special projects.
She is a member in good standing of the Society of Telecommunications Consultants (STC), Telecommunications Project Management Association (TPMA) and the Building Industry Consulting Service International (BICSI).
Lori has been the Project Manager on over 25 telecommunications and cabling projects, including installations ranging up to $26M. Lori has recently obtained her Telecommunications Project Manager (TPM) certification.
Lori has a Bachelor of Science Degree in Computer Science with a minor in Accounting from Southeast Missouri State University, Cape Girardeau, Missouri.
- Project Manager, school district telecommunications infrastructure for 115 sites, on-time, on-budget
- Consultant and Project Manager, University, feasibility study hosted vs. VoIP, RFP, analysis and recommendation, implementation, acceptance
- Consultant and Implementation Project Manager for cutting edge medical device developer, VoIP RFP, analysis and recommendation, implementation, acceptance
- Consultant for healthcare system, selection process evaluation, risk prevention, Best and Final Offer (BAFO) analysis and recommendation
- Consultant for one of the fastest growing school districts in the nation, assessment of alternatives and options, developed detailed specifications, RFP, analysis and recommendation
- Consultant and Project Manager for two city supported educational and entertainment venues, feasibility study and strategic plan, joint recommendation analysis, RFP, analysis and recommendation, implementation
Carol is a Member of BTU Consultants, LLC. She has provided a wide variety of telecommunication consulting services for clients. Carol’s primary current emphasis is with a federal program called Education Funding (E-Rate). This Schools and Libraries Program permits school districts to request discounts on telecommunications and internet services.Additional services include: Business Relocation, Audit and Analysis Cost-Reduction programs, Feasibility and Needs Analysis Studies, telephone system design and evaluation studies, Requests For Proposals, Analysis and Implementation, network design, special projects and on-going telemanagement programs.
She is a member in good standing of the Society of Telecommunications Consultants (STC). Carol has developed materials and has presented at conferences and seminars for the Telecommunications Expense Management (TEM) industry. She has also developed materials on the subject of E-rate and has made numerous presentations to school districts on this topic.
Ms. Underriner has completed her coursework towards a Master's Degree in Industrial/Organizational Psychology from Southern Illinois University at Edwardsville, with an Undergraduate Degree in Psychology and Business from Butler University.
- E-rate consultant for school district with 16 schools and 9,500 students. Carol was instrumental in advising the Technology Department in the methodology to include a Sonet fiber ring for voice, data and video services. This ring connects the buildings in the school district, using E-rate discount funds. This funding request is now used on an annual basis.
- Consultant for a K-16 private school founded in 1898. Carol has worked multiple projects for this school, the latest being an evaluation of local and long distance expenditures for two campuses, located in two different states. Of particular note on this project was the challenge of working through the tariffs and requirements for both intra and interlata usage. Complicating the implementation of the recommendation was the fact that the vendor was in the midst of changing billing platforms. Savings for the school increased by 15%.
- E-rate consultant for a school district with 95 schools and over 75,000 students, We have been working with this district since 2003. We successfully applied for discounts on eligible item expenditures of $1.9M in our first year collaboration. In FY 2007, BTU applied for discounts on $6.7M, a $4.8M increase in telecommunications and Internet requests.
- Consultant for school district in evaluating the existing T-1, POTS lines and DSL circuits. Evaluated the network design and assisted with the implementation of PRI services. The implementation included the interface with telephone system. This installation resulted in savings of 25% on an annual basis.
Mr. Dietrich has over 30 years experience as a consultant in computer systems and networking and has worked with the SLD’s E-rate program since its inception in 1998. He is experienced in defining business requirements, network design, product selection, startup and support for all areas of Local and Wide Area Networks and Telecommunications Services. Don has developed and presented numerous E-rate seminars in three states over the years.
In addition to networking technology for business and higher education clients, Mr. Dietrich is one of the foremost E-rate Consultants in the country, providing oversight and management to K-12 School Districts that participate in the FCC’s technology funding program. Mr. Dietrich has worked with hundreds of applications by Districts in fourteen states to secure over $200 million in technology funding and to manage all areas of the program including Selective Reviews, Audits and Appeals.
Mr. Dietrich has managed over $200 million dollars in successful, auditable and worthwhile SLD funding applications for K-12 schools and libraries. He is experienced in all areas of E-rate processing, has represented a large school district in an extensive SLD audit and has written and received approval of SLD and FCC appeals. He holds a Bachelor of Science Degree in Mathematics from the University of Missouri.